Customer Care Executive

Job Title: Customer Care Executive (BPO - Voice Process)

Location: Noida

Experience: 0-1 year (Freshers Welcome)

Salary: ₹13,000 - ₹15,000 (In-hand)

Employment Type: Full-time

Interview Mode: Face-to-Face (F2F)

Joining: Immediate

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our BPO - Voice Process team. As a Customer Care Executive, you will be responsible for handling inbound and outbound calls, resolving customer queries, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Handle customer inquiries via phone in a professional manner.

• Resolve queries, provide solutions, and guide customers effectively.

• Maintain customer records and update the database with accurate information.

• Follow company protocols and ensure adherence to quality standards.

• Work collaboratively with team members to improve customer service experience.

Requirements:

• Education: Any Graduate

• Experience: 0-1 year (Freshers are welcome)

• Languages: English preferred; Hindi speakers also considered

• Strong communication and problem-solving skills

• Customer-focused mindset with a positive attitude

• Ability to work in a fast-paced environment

Perks & Benefits:

• Competitive in-hand salary

• Growth opportunities within the organization

• Training and development support

• Friendly and professional work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹20000 per month that depends on your interview. It's a Full Time job in Meerut.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., AEROTECH SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at AEROTECH SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.