Customer Care Executive

Job Title: CSA Costumer support Associates ( Kyc Verification)

Location: 2nd floor, Shriram Plaza, Ayodhya Bypass Rd, above HDFC Bank, in front of Sheetal Paradise, Ahinsa Vihar Colony, Ayodhya Nagar, Bhopal, Madhya Pradesh 462041.

Type: Full-Time

About Us: Avyaan Management is a leading organization in the field of BPO. Our passionate team offers comprehensive voice and non-voice solutions, including customer service, marketing, and tele sales order processing. Trust in our proven solutions for efficient customer care, order fulfilment, feedback collection, and warm welcome calling. Elevate your customer experience with Avyaan where passion meets expertise

Job Description: Job Responsibilities:

• Make outbound calls to customers for KYC verification.

• Accurately verify customer information to ensure correctness.

• Ensure compliance with regulations, legal standards, and company policies during KYC procedures.

• Maintain confidentiality of sensitive customer information at all times.

• Communicate effectively with clients during the verification process.

• Document all verification activities thoroughly and systematically.

Job Requirements:

• Education: High school diploma or equivalent (Higher Secondary 12th Pass is required).

• Experience: Previous experience in customer service or KYC processes is preferred but not mandatory.

 Skills:

• Excellent communication skills in English.

• Attention to detail in verifying and documenting customer information.

• Ability to handle sensitive information securely.

• Familiarity with CRM software for recording and tracking KYC data.

• Flexibility: Ability to work day shifts with flexibility to adapt as needed.

Compensation and Benefits:

• Salary: Up to ₹12,000.00 per month.

• Supplemental Pay: Performance bonus opportunities available.

• Benefits:

• Provident Fund to support long-term savings.

Work Conditions:

• Job Types: Suitable for freshers or experienced individuals.

• Work Schedule: Day shift work schedule.

• Location: 2nd floor, Shriram Plaza, Ayodhya Bypass Rd, above HDFC Bank, in front of Sheetal Paradise, Ahinsa Vihar Colony, Ayodhya Nagar, Bhopal, Madhya Pradesh 462041.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹9000 - ₹11000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Avyaan Management Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at Avyaan Management Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.