Customer Care Executive

Key Responsibilities:

• Identify Upselling Opportunities:

  Analyze customer needs, purchasing history, and product knowledge to identify potential upsell opportunities. 

• Present Value-Driven Offers:

  Clearly articulate the benefits of upgraded products or add-ons, emphasizing how they address customer needs and enhance their experience. 

• Build Relationships:

  Foster strong customer relationships by demonstrating expertise, providing personalized recommendations, and building trust. 

• Achieve Sales Targets:

  Meet or exceed individual and team sales targets through effective upselling strategies. 

• Stay Informed:

  Keep abreast of product knowledge, industry trends, and best practices in upselling and customer engagement. 

• Track and Analyze Results:

  Monitor upselling performance, identify areas for improvement, and contribute to ongoing strategy development. 

• Handle Objections:

  Professionally address customer concerns and objections, providing clear and persuasive solutions. 

• Contribute to a Positive Customer Experience:

  Ensure that each interaction is positive and leaves customers feeling valued and satisfied. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹18000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., BOSTON BUSINESS SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 40 Customer Care Executive at BOSTON BUSINESS SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.