Customer Care Executive

Core Responsibilities:

• Customer Service:

  • Answering customer inquiries and questions. 

  • Providing customer support and guidance. 

  • Resolving customer complaints and issues. 

  • Managing customer expectations. 

• Communication:

  • Liaising between customers and companies. 

  • Using telephones to reach out to customers. 

  • Actively listening to customers and understanding their needs. 

  • Maintaining a positive and empathetic attitude. 

• Other Tasks:

  • Verifying account information. 

  • Greeting customers. 

  • Taking payment information. 

  • Placing or canceling orders. 

  • Answering questions about warranties or terms of sale. 

  • Suggesting solutions when a product malfunctions. 

  • Documenting customer interactions. 

  • Responding to customer inquiries. 

  • Reviewing customer feedback. 

  • Updating customer databases. 

  • Promoting company products and services. 

  • Engaging customers in positive conversations. 

  • Upselling other products to customers. 

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., BOSTON BUSINESS SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at BOSTON BUSINESS SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.