Customer Care Executive

Job Title: Customer Service Representative

Location: Ranchi

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. The ideal candidate should have excellent communication skills in English and a passion for assisting customers.

Key Responsibilities:

Handle inbound and outbound calls professionally.

Assist customers with inquiries, complaints, and service requests.

Provide accurate information and resolve issues efficiently.

Maintain customer records and update databases.

Follow company policies and guidelines to ensure high service quality.

Collaborate with the team to improve overall customer experience.

Job Requirements:

Qualification: 12th pass or Graduate.

Experience: Freshers & experienced candidates are welcome.

Skills: Fluent in English, good communication & problem-solving skills.

Basic computer knowledge is a plus.

Shift Timings:

Boys: Rotational shifts (9 hours).

Girls: Any 9-hour shift between 7 AM - 7 PM.

Salary & Benefits:

In-hand Salary: ₹14,000

CTC: ₹18,000

Career growth opportunities and a friendly work environment.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹18000 per month that depends on your interview. It's a Full Time job in Ranchi.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., CONCENTRIX.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at CONCENTRIX
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.