Customer Care Executive

13,000 - 16,000 /month

Credent Cold Chain Logistics Private Limited

Vidya Vihar West, Mumbai

Freshers in Customer Support / TeleCaller

New

30 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: ,

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Job Description – Customer Care Executive (CCE)
Location: Vidhya Vihar, MHL Lab
⏰ Job Timing: 9 hours shift
Key Responsibilities:
✔ Handle incoming and outgoing customer calls professionally.
✔ Assist patients with appointment bookings, test inquiries, and report collection.
✔ Maintain accurate records of customer interactions and transactions.
✔ Coordinate with lab technicians and operations teams for smooth service.
✔ Address customer queries, complaints, and ensure high satisfaction.

Requirements:
Minimum 6 months of experience in a customer care role (healthcare experience preferred).
Good communication skills in Hindi & English.
Basic computer knowledge and familiarity with CRM systems.
Ability to handle customer concerns with patience and professionalism.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., CREDENT COLD CHAIN LOGISTICS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 30 Customer Care Executive at CREDENT COLD CHAIN LOGISTICS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.