Customer Care Executive

25,000 - 40,000 /month

D2mpro Limited

Wagle Estate, Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

New

20 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Key Responsibilities:
Answer Incoming Calls:
Professionally and efficiently handle incoming customer calls, addressing inquiries and providing appropriate solutions.
Ensure each customer interaction is handled promptly and courteously.
Provide Information & Support:
Assist customers by providing accurate product/service details, troubleshooting issues, and offering solutions based on company guidelines.
Ensure customers fully understand the services/products they are inquiring about.
Follow Call Scripts & Policies:
Adhere to predefined call scripts and company policies to ensure consistency and compliance during calls.
Ensure all customer interactions are in line with the company’s standards and regulations.
Resolve Customer Issues:
Address customer concerns promptly and professionally, providing resolutions or escalating issues to appropriate departments when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., D2MPRO LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 20 Customer Care Executive at D2MPRO LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.