Customer Care Executive

salary 14,000 - 18,000 /month
company-logo
job companyDigitech Call System Private Limited
job location Bommanahalli, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
verified_job Verified
50 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type:
sales
Languages: ,
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Medical Benefits
star
PAN Card, Aadhar Card

Job Description

  • Customer Support: Answer inbound calls from customers and assist with inquiries, issues, or concerns related to products or services.

  • Problem Solving: Identify customer needs, provide appropriate solutions, and ensure timely resolution of issues.

  • Call Handling: Effectively manage high call volumes while maintaining professionalism, patience, and courtesy.

  • Documentation: Record customer interactions in the system and ensure all necessary details are captured accurately.

  • Customer Satisfaction: Ensure customers are satisfied with the service provided and follow up on any open issues or concerns.

  • Escalation Management: When required, escalate unresolved issues to higher-level support or management in a timely manner.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., DIGITECH CALL SYSTEM PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 50 Customer Care Executive at DIGITECH CALL SYSTEM PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 14000 - ₹ 18000

Regional Languages

Kannada, Tamil

English Proficiency

Yes

Contact Person

Gunjan Chauhan
Posted 7 days ago
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