Customer Care Executive

About the Role:

We are looking for a dynamic and empathetic Customer Care Executive who is passionate about helping customers and solving their queries efficiently. If you're someone who enjoys communicating, can handle voice and chat-based interactions, and are comfortable using basic computer tools—this is the perfect opportunity for you.

Key Responsibilities:

• Handle customer queries via voice calls, chat, email, or CRM platforms

• Maintain a polite, professional, and helpful tone with customers

• Provide accurate and timely information regarding orders, returns, product inquiries, and more

• Coordinate with internal teams for issue resolution

• Update customer records and feedback in CRM systems

Requirements:

• Minimum 1 year of experience in customer service or a similar role

• Excellent communication skills in English (verbal and written)

• Basic computer knowledge – MS Office, Email, CRM usage

• Quick learner with a positive and problem-solving attitude

• Able to multitask, work under pressure, and stay organized

Preferred Traits:

• Female candidates preferred for this role

• Should be patient, empathetic, and enthusiastic about customer support

• Ability to work both independently and as part of a team

Why Join Us?

• Supportive and friendly work environment

• Opportunity to grow with a fast-paced, customer-first company

• Training and development for career progression

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., DYNAMIC MARKETING SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at DYNAMIC MARKETING SOLUTIONS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.