Job descriptionW are looking for Customer Service Executive to join our dynamic team and embark on a rewarding career journey. Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed Resolve customer issues, answering questions, and providing information to ensure a positive customer experience Document customer interactions and outcomes in a clear and concise manner Proactively identify and escalate issues to the appropriate department, as neededCollaborate with internal teams to provide the best possible customer experienceMaintain a positive and professional demeanor at all times, even in difficult situationsExcellent written and verbal communication skillsStrong problem-solving and decision-making skillsAbility to work well under pressure and handle difficult customer situations with empathy and professionalism.Role: Customer ServiceIndustry Type: Courier / LogisticsDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate
Other Details
- It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Customer Care Executive job
What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., FINDIYA BUSINESS SOLUTIONS LLP.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 15 Customer Care Executive at FINDIYA BUSINESS SOLUTIONS LLP
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.