Customer Care Executive

salary 20,000 - 35,000 /month
company-logo
job companyFirstsource
job location Malad (West), Mumbai
job experience6 - 36 months Experience in Customer Support / TeleCaller
New
20 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type:
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

International Voice Process

Customer service

Grad fresher

HSC with 6m exp with all documents

Shift 24/7 2 rotational off

Salary up to 35k

Location Malad West

Job Role

A Customer Care / Fraud Operations agent is assigned job responsibilities to make and receive Calls,

Chats and Emails related to customer queries and client investigations on various special

circumstances that fall in scope of services. The key responsibility will be to Review account activities,

diagnose account issues and identify areas which could link up to fraud attacks or any other banking

related issues (no limited to). The representative represents clients in terms of performing various

actions like Solving Complex fraud scenarios, Dispositions, investigations on historical data etc.

Contact

MERAJ SHAIKH

8928693477

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Firstsource.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 20 Customer Care Executive at Firstsource
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Medical Benefits, PF, Insurance

Skills Required

Computer Knowledge, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 35000

English Proficiency

Yes

Contact Person

Meraj Shaikh

Interview Address

Malad West
Posted 5 days ago
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