Customer Care Executive

salary 11,000 - 15,000 /month
company-logo
job companyFive S Digital Private Limited
job location Kalamassery, Kochi
job experience0 - 1 years Experience in Customer Support / TeleCaller
New
verified_job Verified
20 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card

Job Description

We are looking for an enthusiastic and dedicated Customer Care Executive to become a valuable part of our team for Five S Digital Pvt Ltd based in Kaloor, located at Kochi. The involves managing customer calls, delivering outstanding customer service related to Health Care.

Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

shift.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹11000 - ₹15000 per month that depends on your interview. It's a Full Time job in Kochi.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Five S Digital Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 20 Customer Care Executive at Five S Digital Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 11000 - ₹ 15000

Regional Languages

Malayalam

English Proficiency

No

Contact Person

Vinod

Interview Address

The New, 2nd Floor, 2nd Block, Metro Pillar No- 602, Indian Express Building, Banerji Rd, opp. Pothys, Kaloor, Ernakulam, Kochi, Kerala 682017
Posted a day ago
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