Customer Care Executive

18,000 - 25,000 /month

Genxlead Retail Private Limited

Vanagaram, Chennai

0 - 5 years Experience in Customer Support / TeleCaller

New

Verified

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts.
Manage large inbound calls.
Provide accurate, valid and complete information by using the right methods/tools.
Follow communication procedures, guidelines and policies.
Take an extra mile to engage customers.
Excellent Communication in Hindi is mandatory.
Strong phone contact handling skills and active listening.
Ability to multitask, prioritizes, and manages time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Proven customer support experience is an added advantage.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be All Education levels and above with 0 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., GENXLEAD RETAIL PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 10 Customer Care Executive at GENXLEAD RETAIL PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.