Customer Care Executive

Role & Responsibility

 Respond to customer inquiries, request and complaints via email, phone, and social

media and chat.

 Manage updates related to applications and process.

 Coordinate with different teams to resolve all ecommerce issues.

 Proficient communication skills, both written and verbal, with fluency in English.

Additional language proficiency in regional languages would be an advantage.

 Solid understanding of e-commerce platforms, tools, and technologies, including

online marketplaces, payment gateways, order management systems, and customer

relationship management (CRM) software

Requirements:

 Minimum 1-2 years of experience in customer service or e-commerce.

 Strong communication, problem-solving, and attention to detail.

Role: Customer Service

Department: Customer care

Employment Type: Full Time, Permanent

Role Category: Customer Service Executive

Education

UG: Any Graduate

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., GRAB A GRUB SERVICES LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at GRAB A GRUB SERVICES LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.