Customer Care Executive

salary 13,000 - 15,000 /month
company-logo
job companyGrassroots Solutions And Services Private Limited
job location Domlur, Bangalore
job experienceFreshers in Customer Support / TeleCaller
New
50 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type:
sales
Languages: Hindi
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Customer Care Job Description - Confirm TKT Responsibilities Daily processing of calls received and outbound calls within assigned turnaround time Awareness of the client’s business, operational activities, and processes. Adaptable to learn new processes, concepts, and skills. Develops and maintains documentation Escalates issues and seeks advice when faced with complex issues/problemsMinimize customer complaints and escalations by providing exceptional service and call controlKeep process, technical, operational and sales knowledge (of self) maintained/updatedSkillsReliable, proactive approach to entrusted tasksWritten and spoken ability to communicate in English for organizational interactionFluent spoken ability to communicate in English and HindiWorking knowledge of MS Excel, MS OfficeGood presentation skillsFlexibility to work in rotational shift and offs QualificationsEducation: Any graduate/undergraduate from Govt. recognized universities, freshers acceptableExperience: 0 - 6 months industry experiencePackage15,000 to 17,500 CTC per month

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., GRASSROOTS SOLUTIONS AND SERVICES PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 50 Customer Care Executive at GRASSROOTS SOLUTIONS AND SERVICES PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

PF

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

No

Contact Person

Saravana Kumar

Interview Address

Domlur
Posted 5 days ago
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