Customer Care Executive

Job Description: We are hiring Customer Support Agents for our Hamilton office. The selected candidates will be responsible for handling calls from both customers and riders, ensuring effective communication and resolution of queries.

Key Responsibilities:

• Handle inbound and outbound calls efficiently.

• Address queries from customers and riders professionally.

• Provide accurate information and resolve customer concerns effectively.

• Maintain a high level of customer satisfaction through exceptional service.

• Adhere to company policies and guidelines.

Eligibility Criteria:

• Proficiency in English and Hindi (spoken, written, and comprehension).

• Both freshers and experienced candidates can apply.

• Open to graduates and undergraduates.

• Candidates with a minimum of 6 months of documented experience in any customer service role will be preferred.

• Willingness to work six days a week with one rotational week off.

• Must successfully complete paid training and certification.

Screening Process:

• HR Interview

• Functional Test

Operations Interview

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹15000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., HAMILTON HOTEL PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 60 Customer Care Executive at HAMILTON HOTEL PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.