Customer Care Executive

Job Title: Customer Support Executive

Location: patancheru
Job Type: Full-time

Job Summary:
We’re looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will handle customer queries, resolve issues, and ensure a smooth, positive experience with our products/services.

Key Responsibilities:

• Customer Interaction: Respond to inbound calls, emails, and chats promptly and professionally.

• Issue Resolution: Address customer concerns, troubleshoot problems, and provide effective solutions.

• Follow-ups: Track unresolved queries, ensure timely follow-ups, and escalate complex cases when needed.

• Product Knowledge: Stay updated on products/services to guide customers accurately.

• Feedback Collection: Gather customer feedback to help improve services.

• CRM Management: Log interactions and update customer records in the CRM system.

Requirements:

• Education: High school diploma or bachelor’s degree preferred.

• Experience: 0–2 years in customer service (freshers with good communication skills are welcome).

• Skills: Strong communication (verbal and written), active listening, and problem-solving abilities.

• Tech Skills: Basic computer knowledge; experience with CRM software is a plus.

• Soft Skills: Patience, empathy, and a positive attitude.

Perks:

• Competitive salary + performance incentives

• Growth opportunities and skill development

• Friendly, supportive team environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., HELLO MOBILES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 4 Customer Care Executive at HELLO MOBILES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.