A Naukri Group companyCustomer Care Executive
15,000 - 20,000 /month
Hvr Management Services Private Limited
Ernakulam North, Kochi
0 - 3 years Experience in Customer Support / TeleCaller New
Verified15 Openings
Full TimeSkills Required
Computer Knowledge
Domestic Calling
Query Resolution
Job Highlights
Languages: Hindi
10th Pass and above
Males Only
6 days working | Rotational Shift
Job Benefits: Insurance
PAN Card, Aadhar Card, Bank Account
Job Description
- Inform customers about product & services
- Handle inbound & outbound calls
- Understand customer's need & solve queries
Industries - BPO
Shift - Rotational Shift
Targeting Functional Areas - Customer Support.
Desired Experience & Skills for Customer Support Executive Role:
Identify customer concerns and provide timely support for their queries.
Be proficient in our products and services and communicate effectively to the customer.
Responding to queries from customers and giving timely support when requested.
Coordinating with multiple teams to ensure the timely response to inquiries.
Collecting customer feedback and upselling our services wherever applicable.
Ensure all communications are logged timely and correctly.
Ensure individual sales targets are met without fail.
Flexible to work on rotational shifts.
Excellent communication and interpersonal skills.
Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.
Shift - Rotational Shift
Targeting Functional Areas - Customer Support.
Desired Experience & Skills for Customer Support Executive Role:
Identify customer concerns and provide timely support for their queries.
Be proficient in our products and services and communicate effectively to the customer.
Responding to queries from customers and giving timely support when requested.
Coordinating with multiple teams to ensure the timely response to inquiries.
Collecting customer feedback and upselling our services wherever applicable.
Ensure all communications are logged timely and correctly.
Ensure individual sales targets are met without fail.
Flexible to work on rotational shifts.
Excellent communication and interpersonal skills.
Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.
Other Details
- It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Customer Care Executive job
- What is the eligibility criteria to apply for this Customer Care Executive job?Ans: The candidate should be 10th Pass and above and above with 0 - 3 years of experience of experience
- How much salary can I expect for this job role?Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kochi.
- How many working days are there for this Customer Care Executive job?Ans: This Customer Care Executive job will have 6 working days.
- Are there any charges applicable while applying or joining this Customer Care Executive job?Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., HVR MANAGEMENT SERVICES PRIVATE LIMITED.
- Is it a work from home job?Ans: No, it’s not a work from home job and can't be done online.
- How many openings are there for this Customer Care Executive role?Ans: There is an immediate opening of 15 Customer Care Executive at HVR MANAGEMENT SERVICES PRIVATE LIMITED
- Who can apply for this job?Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
- What are the timings of this Customer Care Executive job?Ans: This Customer Care Executive job has Rotational Shift.
Read More
Contact Person
AyushInterview Address
Ernakulam North, KochiPosted 2 days ago
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