Customer Care Executive

A Customer Care Executive is responsible for assisting customers by addressing their queries, resolving complaints, and providing information about products or services. They play a key role in ensuring customer satisfaction and building long-term relationships.

Key Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, or chat.

• Issue Resolution: Handle complaints, troubleshoot problems, and provide solutions.

• Order & Service Assistance: Process orders, returns, and service requests.

• Product/Service Guidance: Provide accurate information about products, pricing, and policies.

• Follow-ups: Ensure timely resolution of customer concerns by coordinating with relevant departments.

• Feedback Collection: Gather customer feedback and report trends to

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., JIVOX SOFTWARE INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at JIVOX SOFTWARE INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.