Customer Care Executive

A Customer Service Associate is responsible for providing excellent customer support by handling inquiries, resolving complaints, and offering product or service information. They interact with customers via phone, email, chat, or in person to ensure customer satisfaction. The role involves maintaining accurate records of customer interactions, processing orders, and following up on issues. Strong communication skills, problem-solving abilities, and a customer-centric approach are essential.

Key Responsibilities:

• Respond to customer inquiries promptly.

• Provide accurate information about products and services.

• Resolve complaints effectively and professionally.

• Process orders, returns, and exchanges.

• Maintain detailed records of customer interactions.

• Collaborate with other departments for issue resolution.

Qualifications:

• High school diploma or equivalent.

• Strong communication and interpersonal skills.

• Basic computer proficiency.

• Prior customer service experience is a plus.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹9000 - ₹16000 per month that depends on your interview. It's a Full Time job in Ludhiana.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Keva Kaipo Industries Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 15 Customer Care Executive at Keva Kaipo Industries Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.