Customer Care Executive

Customer Care Executive is responsible for managing and improving the customer experience, typically handling inquiries, complaints, and providing support through various channels like phone, email, and chat. They aim to ensure customer satisfaction and build positive relationships

Responsibilities:

• Handling Inquiries and Complaints:

  Answer customer questions, troubleshoot issues, and resolve problems effectively. 

• Providing Support:

  Offer guidance on products or services, explain features, and assist customers with various processes. 

• Maintaining Records:

  Keep detailed records of customer interactions, including inquiries, resolutions, and follow-up actions. 

• Building Relationships:

  Establish positive and lasting relationships with customers by providing excellent service and building trust. 

• Escalating Issues:

  Know when to escalate complex issues to higher-level support or management for resolution. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15500 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., MJ SALES AND SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at MJ SALES AND SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.