Customer Care Executive

Job Summary:

We are seeking a friendly, detail-oriented, and reliable Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction across various communication channels.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, chat, or in person

• Provide accurate, valid, and complete information using the right methods/tools

• Resolve product or service issues by clarifying the customer's complaint and determining the cause of the problem

• Process orders, forms, applications, and requests

• Keep detailed records of customer interactions, transactions, comments, and complaints

• Follow communication procedures, guidelines, and policies

• Go the extra mile to engage customers and provide outstanding service

• Collaborate with internal departments to ensure efficient customer service delivery

• Assist in identifying and evaluating customer needs to deliver satisfaction

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., MSWIPE TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at MSWIPE TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.