Customer Care Executive

14,000 - 16,000 /month

My Trip My Booking

Acharya Vihar, Bhubaneswar

0 - 6+ years Experience in Customer Support / TeleCaller

New

Verified

50 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Job Title:- Customer Support Executive

Location: Bhubaneswar
Good English Communication needed
Shift Timing: 24/7 Rotational (Females: 7 AM - 9 PM)
Working Days: 6 Days a Week
Working Hours: 9 Hours

Salary:
- Experienced (6+ months BPO experience, on-paper proof required)
- In-Hand:₹16,000
- Fresher to 6 months experience
- In-Hand: ₹14,000

Selection Process:
1. HR Screening
2. AMCAT Test (Minimum 45 score required)
3. MTI Round
4. OPS Round

Key Responsibilities:
- Handle inbound and outbound customer calls.
- Provide accurate information regarding products/services.
- Ensure customer satisfaction through effective communication.
- Document interactions and escalate issues as needed.
- Work with team members to meet performance goals.

Requirements:
- Experience: Fresher with graduation Minimum 6 months in a BPO (on-paper proof needed) or fresher with strong communication skills.
- Skills: Excellent verbal and written communication in English/local language.
- Other: Problem-solving ability, customer-oriented approach, and willingness to work rotational shifts (including weekends/holidays).

Note: Maximum budget is non-negotiable.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., MY TRIP MY BOOKING.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 50 Customer Care Executive at MY TRIP MY BOOKING
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.