Customer Care Executive

JOB DESCRIPTION Job Title: Customer Care Executive Location: Parvati Kunj, 101, opposite Laxmi Vilas Society, Near Daulat Ram Mandir, Mukundnagar, Swargate - 411037 Job Type: Full-time Company Description: At Provilac, we are all about The Good Stuff. We are leading organic milk supplier in Pune, Mumbai & Hyderabad, soon launching to a few more cities. We deliver farm fresh milk right at the door step of our 25,000 customers on daily basis. We have solved lot of challenges in our business using innovative tech solutions and now are expanding our tech team to meet the growing needs. Our tech team is bunch of passionate individuals who think their code is their legacy. So, if you are passionate about building The Good Stuff, we would love to have you on our team! Responsibilities: - Respond promptly to customer inquiries via phone, email, WhatsApp, App tickets. - Acknowledge and resolve customer complaints in a professional manner. - Keep records of customer interactions, transactions, comments, and complaints. - Communicate and coordinate with internal departments to resolve customer issues. - Ensure customer satisfaction and provide professional customer support. - Provide information about products and services to customers. - Follow up on customer interactions to ensure all issues are resolved. - Maintain a positive, empathetic, and professional attitude toward customers at all times. Education: Bachelors Preferred. Experience: 1+ years of relevant experience in the field. Pay: ₹10,000.00 - ₹30,000.00 per month Job Timings: Rotational Shift 7am to 4pm 1pm to 10pm Working Days: 6 days of a week Week Off: 1 week of (Rotational)

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹33000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., P9 FARMS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at P9 FARMS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.