Customer Care Executive

17,000 - 24,000 /month

Prerana Motors Private Limited

Lalbagh Road, Bangalore

0 - 6+ years Experience in Customer Support / TeleCaller

New

Verified

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type:

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Executive Customer Service (Care).

We are an automobile dealership for Tata Motors Ltd., looking for talented Telemarketers to join our Motor Insurance Renewal team at central Bangalore.

You will be responsible for timely renewals of our customers’ policies by regular outbound calls, as well as emails and messaging.

The ideal candidate has strong customer handling skills, is persuasive and hard-working with good communication in English and local languages.

Entry level position, with freshers welcome and good scope for growth. Graduates of 21-28 yrs age only considered.

Necessary training provided at induction and at regular intervals.

Compensation as per industry standards with all statutory benefits of leave, ESI, PF, bonus etc.

Required skills:
• Good communication skills for voice calls, emails and messaging
• Fluency in English and Kannada compulsory
• Hard working, professional and courteous
• Fast learner with working knowledge of computers.

Job Description :
• Send renewal notices and reminders by email and messaging
• Make follow-up outbound calls to customers, explaining all features and benefits of the policy clearly
• Understand queries, identify customer needs and provide solutions accordingly
• Maintain all records on dedicated software and follow-up at regular intervals
• Close successful leads by enabling payments and issuing policies
• Any other related work as assigned by supervisor.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17000 - ₹24000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., PRERANA MOTORS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 2 Customer Care Executive at PRERANA MOTORS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.