Customer Care Executive

We are seeking a motivated and professional Customer Care Executive for post sales job in our team for our company named as Procyon Star Private Limited.

We run a Air Conditioner Brand called as Circolife, our brand is registered in 19 countries and we soon to be global.

This role involves handling of post sales service-related calls, providing exceptional customer support and addressing queries and concerns related to Air Conditioners.

The role offers good salary package and a dynamic environment with opportunities for growth. We in Circolife treat our employees as family and provide good and healthy working environment.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.

Address customer queries, concerns and complaints with a problem-solving approach.

Maintain accurate records of customer interactions and follow-ups.

Provide timely and relevant information to customers to resolve their issues.

Work collaboratively with other teams to escalate and resolve complex issues.

Meet performance targets, including call handling time, customer satisfaction and issue resolution rates.

Job Requirements:

The ideal candidate should have relevant experience of minimum 2 years in customer service and should be proficient in English, Hindi / Marathi.

You will be responsible for resolving customer complaints, offering relevant information and escalating complex issues to the appropriate department when necessary.

This position requires minimum qualification of Graduate and the candidate should be willing to work in day shifts.

Thank you.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹50000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., PROCYON STAR PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 4 Customer Care Executive at PROCYON STAR PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.