Customer Care Executive

Location: Noida Sector 63
Job Type: Full-Time
Department: Customer Support

We are looking for a dynamic and customer-oriented Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring customer satisfaction across all communication channels. You will play a key role in building strong customer relationships and contributing to overall business success.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, chat, or social media.

• Resolve product or service issues by clarifying the customer's complaint and determining the cause.

• Provide accurate, valid, and complete information using the right methods and tools.

• Follow up with customers to ensure resolution and satisfaction.

• Maintain records of customer interactions, transactions, and feedback.

• Process orders, forms, applications, and requests.

• Identify and escalate priority issues to the appropriate department.

• Recommend potential products or services to management by collecting customer feedback and analyzing customer needs.

• Stay updated on product knowledge, policy changes, and system updates.

• Collaborate with other departments to improve overall customer experience.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., RADIAL SERVICE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at RADIAL SERVICE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.