Customer Care Executive

Job Description:

We are looking for a Customer Care Executive with excellent communication skills to join our team. The ideal candidate should have prior experience in the call centre industry and be proficient in handling customer queries efficiently.

Key Responsibilities:

•Handle inbound and outbound calls professionally.

•Resolve customer queries, complaints, and issues in a timely manner.

•Maintain customer records and update information in the system.

•Ensure customer satisfaction by providing accurate and effective solutions.

•Coordinate with internal teams for issue resolution.

•Maintain data and reports using MS Word and Excel.

•Follow communication guidelines and policies set by the company.

Skills:

•Excellent verbal and written communication in English & Hindi.

•Proficiency in MS Word & MS Excel.

•Strong problem-solving and customer-handling skills.

•Ability to multitask and work in a fast-paced environment.

If you meet the above criteria and are looking for an opportunity to grow in a customer service role, we encourage you to apply.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SAI CALL NET.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at SAI CALL NET
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.