Customer Care Executive

With a requirement for the Customer Care Executive position, this exciting opportunity is for DTDC Courier Service based in Mumbai and located in Vasai East. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Logistics. The role offers an attractive in-hand salary of ₹15000 - ₹18000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns, and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes candidates with minimum 1 to 3 years experience who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in Hindi, Marathi and Fluent english. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires 12th Pass and the candidate should be comfortable working 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SHAMMAH ENTERPRISES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at SHAMMAH ENTERPRISES
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.