Customer Care Executive

20,000 - 30,000 /month

Skinnsi Medical Health Care Services

Ghatkopar (East), Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

New

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Malayalam, Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Job Description:
• Team Handling experience.
• Handle escalation and set process flow for team to follow and track with visible reports.
• Excel and PPT skills required to present to management CRM dash board and key business indicator.
• Build customer relationships with Existing Members.
• Manage customer communication both - Oral & Written.
• Resolve customer issues within TAT.
• Improve customer care by giving better service to the members.
• Graduate / Post graduate from renowned university.
• Collaborate with internal teams (e.g., sales, Managers, senior manager’s) to address customers’ needs.
• Communicating with customers to ensure a positive experience with the company's services.
• Expand customer base by guiding team members towards up selling and there by impacting revenue generation.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SKINNSI MEDICAL HEALTH CARE SERVICES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 50 Customer Care Executive at SKINNSI MEDICAL HEALTH CARE SERVICES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.