Customer Care Executive

15,000 - 17,000 /month*

Solasta Ayer Pvt Ltd

HSR Layout, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

Verified

90 Vacancies

* Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Handle inbound & outbound calls
Understand customer's need & solve queries

Responsibilities:
1. Engaging with customers via phone, email, or chat. Understanding their inquiries or concerns
2. Identifying the nature of the issues, whether they are product-related, service-related, or general inquiries.
3. Resolving complaints or queries by providing information, guidelines, or escalating issues as necessary.
4. Assisting customers with order placement, cancellations, and tracking deliveries.
5. Maintaining accurate logs of customer interactions and resolutions in the system.
Required:
Excellent Verbal and written communication skills
Strong problem-solving ability and attention in detail
Ability to multitask and handle a high volume of inquiries
Language: English + Hindi, Kannada, Tamil, Malayalam.
Qualification: Graduate/PUC/Fresher/Exp.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SOLASTA AYER Pvt Ltd.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 90 Customer Care Executive at SOLASTA AYER Pvt Ltd
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.