Customer Care Executive

15,000 - 23,000 /month

Superseva Services Private Limited

ITPL, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

New

Verified

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Real Estate

Languages: Tamil, Kannada

Diploma and above

Males Only

6 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Here are some responsibilities of an inbound customer service representative:

Answering calls:Answer incoming calls from customers and handle multiple campaigns.
Responding to inquiries:Respond to customer emails and tickets.

Resolving issues:Resolve customer complaints and grievances.

Providing information:Provide customers with the information they need.

Maintaining quality:Ensure customer satisfaction and adhere to quality parameters.

Escalating issues:Identify when issues need to be escalated and follow through.

Working in a team:Work with others to ensure calls are answered quickly and call queues are kept short.

Recording customer details:Keep accurate records of customer details and other notes.

Using software systems:Use client systems and web-based systems to handle calls and retrieve. information

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Diploma and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹23000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SUPERSEVA SERVICES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 1 Customer Care Executive at SUPERSEVA SERVICES PRIVATE LIMITED
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.