Customer Care Executive

27,000 - 29,000 /month

Sutherland Global Services

Manikonda, Hyderabad

6 - 48 months Experience in Customer Support / TeleCaller

New

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type:

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

SUTHERLAND, HYDERABAD ( VOICE PROCESS)

Profile expectations for the current Travel Requirement:

·         Candidates should have worked in a voice customer service role.

·         Strong communication skills both verbal and written are mandatory as the candidates will be providing live queue support.

Process Data

Comments

Base Location

Hyderabad

WAH/ WFO

From day 1 it is work from office.

Education

                            High school Diploma/Graduate.

Shift

Rotational Shift

Off

Rotational week off

Year of Exp & CTC

Exp: 0.6 - 5 Years

L1 (below 1 year exp) – upto 3.25 LPA, L2 (1 year exp onwards) – Upto 3.5 LPA

Skill set

Candidate should be having excellent communication skills.

Interview Process

1st Round- HR Screening

2nd Round- SHL assessment(SVAR,Writex& typing)

3rd Round – SD/ Ops connect

Language Proficiency

B2 - 61 Svar, B2 - 60 WriteX, Typing -28WPM/95

Notice Period

Immediate to 1 Week joiner

Office Address : -

Location 1 - 4th Floor, Tower 1, NSL Arena, Uppal-Ramanthapur road, Uppal, Hyderabad, Telangana-500039

Location 2 - Lanco Hills Technology Park Pvt Ltd 99LH – Survey No. 201 Lanco Hills, Manikonda Village Hyderabad, 500089

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹27000 - ₹29000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Sutherland Global Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 50 Customer Care Executive at Sutherland Global Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.