Customer Care Executive

12,000 - 15,000 /month

Trivio Healthcare Private Limited

Ashram Road, Ahmedabad

0 - 5 years Experience in Customer Support / TeleCaller

Verified

1 Vacancy

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Health/ Term Insurance

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Job Title: Customer Care Executive
Location: Ahmedabad, Gujarat

Salary: ₹12,000 to ₹15,000 per month

Job Type: Full-Time

Job Summary:
We are looking for a dedicated Customer Care Executive to join our team in Ahmedabad. The ideal candidate will be responsible for providing exceptional customer service, addressing customer inquiries, and ensuring a seamless experience for our clients.

Key Responsibilities:
Handle inbound and outbound customer calls professionally and courteously.
Resolve customer queries, complaints, and issues efficiently.
Maintain accurate records of customer interactions and transactions.
Provide detailed information about products and services.
Collaborate with internal teams to ensure customer satisfaction.
Follow up with customers to ensure their issues are resolved.
Requirements:
Education: Minimum HSC/Graduate in any field.
Experience: 0–2 years in customer service or a similar role. Freshers are welcome to apply.
Excellent communication skills in Hindi, English, and Gujarati.
Strong problem-solving and interpersonal skills.
Basic computer knowledge and proficiency in MS Office.
Ability to handle customer queries with patience and professionalism.
What We Offer:
Competitive salary between ₹12,000 to ₹15,000.
Friendly and collaborative work environment.
Opportunities for growth and learning.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be All Education levels and above with 0 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., TRIVIO HEALTHCARE PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 1 Customer Care Executive at TRIVIO HEALTHCARE PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.