Customer Care Executive

Customer Support Executive (Blended Process - Chat 80% and Call 20%)

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IMPORTANT Note to Candidates:

Answering the interview call is essential. If you can't commit, please don't apply.

You will receive a brief interview call within 3-5 days, so please stay alert.

If selected, you must attend a WALK-IN interview in Noida Sector 62.

Apply only if you're nearby and can attend.

Proficient or Excellent English & Confidence Required

Work Mode: Work From Office

The budget is non-negotiable. Apply only if it aligns with your expectations.

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MAXIMUM BUDGET (Non-Negotiable): ₹18,000 CTC to ₹23,000 CTC

Salary:

Freshers: ₹18,000 CTC (In-hand: ₹14,000)

Experienced Candidates: ₹23,000 CTC (In-hand: ₹19,000)

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Position Type: Full-Time

Roles and Responsibilities:

Manage customer inquiries and issues through both chat (80%) and voice support (20%).

Provide outstanding customer service to ensure customer satisfaction and effectively resolve concerns.

Maintain a professional and courteous communication style in both English and Hindi.

Accurately record customer interactions and escalate complex issues when necessary.

Adapt to various customer interactions and handle them efficiently in a fast-paced environment.

Requirements:

Skills: Strong communication skills in English and Hindi, clear speaking voice, and ability to pass Versant-4 or an equivalent assessment.

Qualification: Graduation in any discipline.

Experience: Open to freshers and experienced candidates.

Versant Score: A score of 4 on the Versant test is required.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹23000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., UPSKILL ACADEMY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 95 Customer Care Executive at UPSKILL ACADEMY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.