Customer Care Executive

salary 12,000 - 21,000 /month*
company-logo
job companyVyan Trip Airways Services Private Limited
job location Sector 63, Noida
incentive₹5,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
New
verified_job Verified
10 Openings
* Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type:
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional Customer Care Executive to join our team for Vyan Trip Services Private Limited in Noida at our Sector 63 Noida location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹16000 and a dynamic environment with opportunities for growth. Key Responsibilities:Handle customer calls in a professional and efficient manner.Address customer queries, concerns, and complaints with a problem-solving approach.Maintain accurate records of customer interactions and follow-ups.Provide timely and relevant information to customers to resolve their issues.Work collaboratively with other teams to escalate and resolve complex issues.Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.Job Requirements:The ideal candidate should have fresher years of experience in customer service or a telecaller role and should be proficient in Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., VYAN TRIP AIRWAYS SERVICES PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 10 Customer Care Executive at VYAN TRIP AIRWAYS SERVICES PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 21000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Swati Negi

Interview Address

B block sector 63 Noida
Posted a day ago
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