Customer Care Manager

20,000 - 25,000 /month

Rajesh Motors Lakecity Private Limited

Madri Industrial Area, Udaipur

2 - 5 years Experience in Customer Support / TeleCaller

New

Verified

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

A CCM, or Customer Care Manager, in the automobile industry is responsible for customer care activities. This includes handling customer complaints, ensuring customer satisfaction, and coordinating customer follow-up.
Responsibilities
Resolve customer complaints and coordinate factory assistance
Ensure new vehicles are prepared for delivery
Help deliver new and used vehicles
Inform customers of warranty details, maintenance schedules, and vehicle features
Schedule and confirm service appointments
Prepare monthly reports on customer satisfaction
Discuss customer satisfaction with the general manager and department managers
Qualifications Good communication skills, Customer handling experience, and Automobile dealership CCM work experience.
Related roles in the automotive industry:
Automotive Quality Control Manager
Ensures that repairs are completed correctly and that vehicles are returned to customers in the proper condition
Automotive Service Technician
Performs basic care and maintenance, including changing oil, checking fluid levels, and rotating tires
Customer Relation Executive
Ensures guest satisfaction, handles telephone queries, and builds relationships with clients

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Care Manager job

What is the eligibility criteria to apply for this Customer Care Manager job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Udaipur.
How many working days are there for this Customer Care Manager job?
Ans: This Customer Care Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Manager job?
Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., RAJESH MOTORS LAKECITY PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Manager role?
Ans: There is an immediate opening of 1 Customer Care Manager at RAJESH MOTORS LAKECITY PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Manager job?
Ans: This Customer Care Manager job has Day Shift.