Customer Care Officer

salary 14,000 - 16,500 /month
company-logo
job companyConneqt Business Solutions
job location Raniganj, Hyderabad
job experience0 - 2 years Experience in Customer Support / TeleCaller
New
verified_job Verified
60 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are seeking a motivated and professional Domestic BPO to join our team for Conneqt Business Solutions in Hyderabad at our Raniganj location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14000 - ₹16500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-2 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

More about this Customer Care Officer job

  1. What is the eligibility criteria to apply for this Customer Care Officer job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹16500 per month that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this Customer Care Officer job?
    Ans: This Customer Care Officer job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Officer job?
    Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., CONNEQT BUSINESS SOLUTIONS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Officer role?
    Ans: There is an immediate opening of 60 Customer Care Officer at CONNEQT BUSINESS SOLUTIONS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Officer job?
    Ans: This Customer Care Officer job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 16500

English Proficiency

Yes

Contact Person

Maturi Anusha

Interview Address

Ranigunj , Begumpet, Pocharan
Posted an hour ago
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