Customer Care Officer

14,000 - 16,500 /month

Conneqt Business Solutions

Raniganj, Hyderabad

0 - 2 years Experience in Customer Support / TeleCaller

New

Verified

60 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are seeking a motivated and professional Domestic BPO to join our team for Conneqt Business Solutions in Hyderabad at our Raniganj location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14000 - ₹16500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-2 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

More about this Customer Care Officer job

What is the eligibility criteria to apply for this Customer Care Officer job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹16500 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Customer Care Officer job?
Ans: This Customer Care Officer job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Officer job?
Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., CONNEQT BUSINESS SOLUTIONS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Officer role?
Ans: There is an immediate opening of 60 Customer Care Officer at CONNEQT BUSINESS SOLUTIONS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Officer job?
Ans: This Customer Care Officer job has Day Shift.