Customer Care Representative

Post : Customer Service Representative

• Experience: 6 months +

• Salary : 20, 000

• Job Location : Andheri (W) (Veera Desai Road)

Roles & Responsibilities :

• Respond to client inquiries via phone, email, and chat in a timely and professional manner.

• Provide accurate information about our debt management services.

• Assist clients in understanding the debt management process and available options.

• Work with clients to gather necessary information and documentation for enrollment in debt management process.

• Collaborate with other departments to address client concerns and resolve issues effectively

• Maintain detailed and accurate client records in the customer relationship management (CRM) system.

• Continuously strive to improve customer support processes and contribute to a positive team environment.

• Adhere to regulatory guidelines and company policies when interacting with clients.

Candidate requirements:

• Undergraduate / Graduate

• Excellent communication skills, both verbal and written.

• Should be able to speak English, Hindi and Marathi.

• Prior experience in customer support or a related field.

• Candidates from any industry are preferable.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be All Education levels and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., CITY CREDIT MANAGEMENT LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 10 Customer Care Representative at CITY CREDIT MANAGEMENT LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Flexible Shift.