Customer Care Representative

salary 14,000 - 26,000 /month
company-logo
job companyEmployhr
job location New Panvel, Mumbai
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Motor Insurance
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.

  • Address customer queries, concerns, and complaints with a problem-solving approach.

  • Maintain accurate records of customer interactions and follow-ups.

  • Provide timely and relevant information to customers to resolve their issues.

  • Work collaboratively with other teams to escalate and resolve complex issues.

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Representative job

  1. What is the eligibility criteria to apply for this Customer Care Representative job?
    Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹26000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Representative job?
    Ans: This Customer Care Representative job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Representative job?
    Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., EMPLOYHR.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Representative role?
    Ans: There is an immediate opening of 50 Customer Care Representative at EMPLOYHR
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Representative job?
    Ans: This Customer Care Representative job has Day Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 26000

English Proficiency

No

Contact Person

Shilpa

Interview Address

Office No. 403, 4th Floor
Posted 10+ days ago
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