Customer Care Representative

salary 10,000 - 20,000 /month
company-logo
job companyPitchfork Foods Private Limited
job location Sector 7 HSR Layout, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
New
verified_job Verified
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Languages: ,
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for an enthusiastic and dedicated Customer Care Representative to become a valuable part of our team for Pitchfork Foods Private Limited(FLORYO) based in Bangalore, located at Sector 7 HSR Layout. The role offers ₹10000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to B2C. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-2 years of experience in customer service or telecalling, who are proficient in English,Telugu, Kannada. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

More about this Customer Care Representative job

  1. What is the eligibility criteria to apply for this Customer Care Representative job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Care Representative job?
    Ans: This Customer Care Representative job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Representative job?
    Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., PITCHFORK FOODS PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Representative role?
    Ans: There is an immediate opening of 1 Customer Care Representative at PITCHFORK FOODS PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Representative job?
    Ans: This Customer Care Representative job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 20000

Regional Languages

Telugu, Kannada

English Proficiency

Yes

Contact Person

Durga Manohar

Interview Address

HSR sector 7
Posted a day ago
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