Customer Care Representative

Sales Support: 

∙Customer Onboarding: Assist new clients with the digital onboarding process, providing 

them with necessary resources, training, and a seamless transition to using digital solutions. 

∙Product & Service Guidance: Offer technical and operational support to clients, ensuring 

they understand how to fully utilize digital products or services to maximize business value. 

∙Troubleshooting & Issue Resolution: Act as the primary point of contact for any technical 

issues or questions, providing timely solutions and maintaining high levels of customer 

satisfaction. 

∙Ongoing Account Support: Provide proactive and reactive support to existing clients, 

identifying opportunities to upsell or cross-sell digital products/services based on evolving 

needs. 

∙Training & Education: Conduct regular webinars, tutorials, or one-on-one sessions to 

educate clients on new product features, best practices, and industry trends. 

Collaboration & Reporting: 

∙Collaboration with Sales & Marketing: Work closely with the sales and marketing teams 

to ensure alignment of digital sales strategies, marketing materials, and customer campaigns. 

∙Sales Analytics & Reporting: Analyze digital sales performance, customer behavior, and 

market trends to identify opportunities for growth and report key metrics to management. 

∙Feedback Loop: Share customer feedback and insights with the product and development 

teams to enhance digital offerings based on client needs and preferences. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., SELLERGIZE WTS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 1 Customer Care Representative at SELLERGIZE WTS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.