Customer Care Representative

11,000 - 12,386 /month

Shri Poornima Entertainments Llp

Viman Nagar, Pune

0 - 1 years Experience in Customer Support / TeleCaller

Verified

5 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for an enthusiastic and dedicated Customer Care Representative to become a valuable part of our team for Shri Poornima Entertainments Llp based in Pune, located at Viman Nagar. The role offers ₹11000 - ₹12386 and involves managing customer calls, delivering outstanding customer service related to gaming. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction, and resolution rates. Job Requirements: We are seeking candidates with 0-1 years of experience in customer service or tele calling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Below 10th is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Representative job

What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹11000 - ₹12000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., SHRI POORNIMA ENTERTAINMENTS LLP.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 5 Customer Care Representative at SHRI POORNIMA ENTERTAINMENTS LLP
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Day Shift.