Customer Care Representative

11,000 - 22,500 /month*

Technotask Business Solutions Private Limited

Enikepadu, Vijayawada

₹10,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

New

Verified

99 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

12th Pass and above

Males Only

6 days working | Rotational Shift

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence

Job Description

We are seeking a motivated and professional Customer Care Representative to join our team for Technotask Business Solutions in Vijayawada at our Enikepadu location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to bpo. The role offers ₹11000 - ₹12500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-0.5 years of experience in customer service or a telecaller role and should be proficient in Telugu. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Rotational shift.

More about this Customer Care Representative job

What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹11000 - ₹22500 per month + Incentives that depends on your interview. It's a Full Time job in Vijayawada.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., TECHNOTASK BUSINESS SOLUTIONS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 99 Customer Care Representative at TECHNOTASK BUSINESS SOLUTIONS PRIVATE LIMITED
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Rotational Shift.