Customer Care Representative

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner

Handle complaints, provide appropriate solutions, and follow up to ensure resolution

Process orders, forms, applications, and requests

Maintain accurate customer records and update account information as needed

Collaborate with other departments to resolve customer issues and improve overall service

Stay up to date on product knowledge, company policies, and procedures

Meet or exceed performance metrics including response time, customer satisfaction, and issue resolution rate

Requirements:

High school diploma or equivalent; associate or bachelor’s degree is a plus

Proven customer support experience or experience as a

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., VVINAYAK ASSOCIATES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 4 Customer Care Representative at VVINAYAK ASSOCIATES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.