Customer Care Service

Customer Service Executive (Process- AIRTEL PAYMENT BANK)

Location: Noida, Sector 63

Department: Customer Support

Employment Type: Full-time

📝 Job Summary:

We are seeking a dedicated Customer Service Executive to handle customer queries and complaints related to Airtel Payment Bank services. The ideal candidate will provide accurate product and service information, resolve issues promptly, and deliver a seamless customer experience.

🔧 Key Responsibilities:

Manage inbound and outbound calls, related to Airtel Payment Bank.

Assist customers with account queries, transactions, KYC updates, and complaint resolutions.

Educate customers on digital banking services, UPI, mobile wallets, and payment solutions.

Record customer interactions accurately in the CRM system.

Comply with RBI guidelines, KYC norms, and internal policies.

Share feedback with the team to improve processes and enhance customer satisfaction.

✅ Required Skills & Qualifications:

Education: Minimum 12th Pass / Graduate

Experience: 0–2 years in Customer Service / BPO

Basic communication skills in English and Hindi (Bengali preferred as a regional language)

Ability to multi-task, work under pressure, and resolve conflicts

🎁 Benefits:

Competitive salary + performance-based incentives

Career growth in the fast-growing banking and fintech sector

Health benefits and employee perks

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., ADROIT SYNERGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 30 Customer Care Service at ADROIT SYNERGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.