Customer Care Service

We are seeking a motivated and professional Folks to join our team for Hexaware Technologies in Ghansoli at our Navi mumbai . This role involves handling calls, providing exceptional customer support and addressing queries and concerns related to customer service . The role offers good amount of salary package and a dynamic envoirnment with opportunities for growth .

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have atleast 6 months of experience in customer service or a tele caller , inbound, outbound , email , chat process and should be proficient in customer service . You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires HSC and the candidate should be willing to work during day or night shifts .

Feel free to connect with me
📞 Contact : 8766007898
📥 Mail: komalr4@hexaware.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., HEXAWARE TECHNOLOGIES LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 99 Customer Care Service at HEXAWARE TECHNOLOGIES LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Rotational Shift.