Customer Care Service

12,000 - 24,000 /month

Hirva Hr Solutions Private Limited

Cumbum, Theni

0 - 6+ years Experience in Customer Support / TeleCaller

New

Verified

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Key responsibilities of a CSE at Muthoot:

Customer service: Answered customer queries, addressed concerns, and provided information about Muthoot products and services.

Transaction processing: Handling daily business transactions like gold loan disbursements, repayments, and account updates.

Sales and cross-selling: Actively promoting various financial products and services to customers, including cross-selling opportunities.

Relationship building: Maintaining regular contact with customers to foster long-term relationships.

Compliance adherence: Following company policies and procedures regarding customer documentation, KYC norms, and operational guideline

Great opportunity to work with Muthoot Finance.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Service job

What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹24000 per month that depends on your interview. It's a Full Time job in Theni.
How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., HIRVA HR SOLUTIONS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 20 Customer Care Service at HIRVA HR SOLUTIONS PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Day Shift.