Customer Care Service

salary 15,000 - 16,000 /month
company-logo
job companyIson Xperience India Private Limited
job location Sector 63, Noida
job experience6 - 12 months Experience in Customer Support / TeleCaller
New
verified_job Verified
90 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
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PAN Card, Aadhar Card

Job Description

We are looking for an enthusiastic and dedicated Customer Care Service to become a valuable part of our team for [••ISON Xperiences••] based in Noida, located at Sector 63 Noida. The role offers ₹15000 - ₹16000 and involves managing customer calls, delivering outstanding customer service related to Telecom Sector. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0.5-1 years of experience in customer service or telecalling in Telecom Sector, who are proficient in Hindi & English ( Both Language). The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

More about this Customer Care Service job

  1. What is the eligibility criteria to apply for this Customer Care Service job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹16000 per month that depends on your interview. It's a Full Time job in Noida.
  3. How many working days are there for this Customer Care Service job?
    Ans: This Customer Care Service job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Service job?
    Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Ison Xperience India Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Service role?
    Ans: There is an immediate opening of 90 Customer Care Service at Ison Xperience India Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Service job?
    Ans: This Customer Care Service job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 16000

English Proficiency

Yes

Contact Person

Abhishek

Interview Address

Sector 16 Noida
Posted 2 days ago
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