Customer Care Service

Job description

Huge Hiring for Customer Service Malayalam / Hindi / Telugu / Kannada Freshers

Walk-in with Resume & Walk-Out with Offer

Qualification - Any Degree (2024 batch can also apply)

Experience - 0 to 3 Years

Permanent on Role Job

Internal Job Promotions

Salary - Fixed Salary + Huge Incentives

Avg English Communication+ Fixed increments

PF +ESI +Gratuity

General Shift (9.30 Am to 6.30 Pm)

Sunday Weekoff + Monthly Paid Leaves

Roles and Responsibilities:

• Responsible for making outbound calls and regular follow up on leads assigned.

• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

• Explaining the product features in detail and how to use the packages.

• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

• Address all the issues / grievances of customers and provide the right customer experience.

• Capture the insights from customer interactions and share it with the internal team.

• Strictly adhere to the process requirements

Interview Location -

Matrimony.com

RR Tower 3, No.95,

7th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate.

Exact Landmark: Opposite to Ekkattuthangal Water Distribution Station

Chennai -600032

Reference- Santhosh Raj-9789907368

Mention Santhosh Raj on the top of your Resume

Company Overview:

Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹17000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., MATRIMONY.COM LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 15 Customer Care Service at MATRIMONY.COM LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.